Frequently Asked Questions
Find answers to the most common questions about DTF transfers, screen printing, embroidery, sublimation, engraving, custom apparel, ordering, and shipping from DB Graphics A2.
1. What services does DB Graphics A2 offer?
We provide DTF transfers and custom gang sheets, screen printing, embroidery, sublimation, custom apparel printing, laser and rotary engraving, promotional products, awards, plaques, and trophies. Contact us if you are unsure which production method is right for your project.
2. Is there a minimum order quantity?
Minimum quantities depend on the selected service. Our standard minimum for short-run screen-printing orders is six pieces. Most DTF projects have no minimum order, making DTF an excellent option for small quantities and full-color artwork. Contact us to confirm the requirements for your project.
3. How long does production take?
Standard screen-printing production typically requires 7–12 business days after artwork, product availability, payment, and order details are approved. Turnaround times for DTF, embroidery, sublimation, engraving, and awards may vary. Rush availability is not guaranteed and should be discussed before ordering.
4. What artwork files do you accept?
The preferred format depends on the service. For DTF printing, we recommend a transparent PNG at the actual finished size and 300 DPI. Vector files such as AI, EPS, SVG, or print-ready PDF may be preferred for screen printing, embroidery, and engraving. Please submit the highest-quality original artwork available.
5. Can DB Graphics A2 help prepare my artwork?
Yes. We can assist with resizing, background removal, gang-sheet setup, artwork cleanup, and embroidery digitizing. Additional design, setup, or digitizing fees may apply depending on the condition and complexity of the artwork.
6. Can I supply my own garments?
We can screen print or embroider customer-supplied garments, subject to approval. Please contact us before bringing or shipping your items. We do not laser engrave customer-supplied products. DB Graphics A2 is not responsible for defects or inconsistencies in garments supplied by the customer.
7. Do you offer custom embroidery and digitizing?
Yes. We embroider shirts, polos, caps, jackets, bags, blankets, uniforms, and other approved products. Artwork must first be converted into an embroidery-ready stitch file. A one-time digitizing fee may apply based on the size, detail, and estimated stitch count.
8. Do you offer local pickup and shipping?
Yes. Customers can select local pickup in Ann Arbor, Michigan, or have eligible orders shipped. Shipping costs and delivery times depend on the order size, destination, and selected shipping service. Production time is separate from carrier transit time.
9. Can I order custom products for my business, school, team, or event?
Absolutely. We work with businesses, schools, sports teams, nonprofit organizations, churches, clubs, events, and individuals. We can help produce staff uniforms, spirit wear, team apparel, branded merchandise, promotional products, awards, and personalized gifts.
10. How do I request a quote or place an order?
Send us your artwork, product selection, sizes, quantities, decoration locations, preferred completion date, and pickup or shipping preference. The more information you provide, the more accurately we can prepare your quote.
Phone: 734-369-4736
Email: dana@dbgraphicsa2.com
WhatsApp: Message DB Graphics A2
Have another question? Contact DB Graphics A2 and let our experienced Ann Arbor production team help you get started.